(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.(b)(4) above rated burst pressure.The device is expected to be returned for evaluation.It has not yet been received.A follow-up report will be submitted with all additional relevant information.
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Internal file number: (b)(4).Evaluation summary: a visual inspection was performed, and the reported winged balloon was confirmed.The reported difficulty to remove was unable to be replicated in a testing environment as it was based on operational circumstances.A review of the lot history record revealed no manufacturing nonconformities that would have contributed to this complaint.Additionally, a review of the complaint history identified no similar incidents reported from this lot.Reportedly, the balloon was inflated 5 times to 20 atmospheres, which is above rated burst pressure (rbp).It should be noted that the trek rx instructions for use states: balloon pressure should not exceed the rbp.Use of a pressure-monitoring device is recommended to prevent over-pressurization.In this case, the device/balloon being pressurized above rbp does not appear to contribute to the reported issues.The investigation determines the reported difficulties appear to be related to circumstances of the procedure.It is likely that the balloon was not fully deflated during retraction causing resistance and the difficulty to remove which resulted in the inner member damage and the balloon to refolding flat.There is no indication of a product quality issue with respect to design, manufacture or labeling of the device.
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