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Product complaint (b)(4).Batch number: n54e23.Investigation summary: the analysis showed that the atw45 device was received with no apparent damage and with a tr45w cartridge loaded in the device.The reload was received partially fired 1/3 and with the reload lockout spring damaged.The returned device was tested for functionality with a test reload and it fired, cut and formed all the staples as intended.The device fired without any difficulties, the staple line was complete, and the staples were noted to have the proper b-formed shape.The damage to the reload lockout spring is consistent with damage observed when the firing cycle is started, interrupted, released, and restarted.When firing the device make sure that the firing stroke is completed.Do not partially fire the device.Fire the device by squeezing the firing trigger completely until it rests on the closing trigger.Once the firing cycle has been initiated, it must be completed.If re-initiation of firing is resumed, the device will lock out.Firing through the lockout mechanism will break the device.Please reference the instruction for use for more information.The batch history record was reviewed and no defects, ncr¿s or protocols related to the complaint, were found during the manufacturing process.Additional information requested and received: can you please clarify what occurred when the device "got locked"? unknown -did the device lock-out (no staples deployed and no cut line started)? unknown as rep was not present -or, did the device start to deploy staples and cut but could not be completed (partially fire)? partially fire -was there any difficulty opening the device? if yes, how was the device removed from the patient? unknown if yes, did the jaws eventually open? unknown.
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