| Catalog Number |
03L79-21 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
11/28/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed a falsely depressed calcium result on the architect c8000 analyzer.The following data was provided: sid (b)(6) initial 1.39, repeat 2.27 mmol/l.There was no impact to patient management reported.
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Additional Manufacturer Narrative
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The lot number updated from 84537un18 to 84637un18 on 26dec2018.An evaluation is still in process.A final report will be submitted when the evaluation is complete.
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Additional Manufacturer Narrative
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Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of field data, and a review of labeling.No adverse trend was identified for the customer's issue.No return patient sample was available.Historical performance of the reagent lot was evaluated using world wide data.The patient data was analyzed and within established control limits.Labeling was reviewed and found to be adequate.Based on all available information and abbott diagnostics' complaint investigation no product deficiency was identified.
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Search Alerts/Recalls
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