If additional information should become available, a supplemental medwatch will be submitted accordingly.(b)(4).(b)(6).Investigation summary: the device was received at the service center and evaluated.The defect reported by the customer has been verified and repaired.The following repair activities were performed: as per the service report following spare parts were replaced.Motor was replaced.Cable was replaced.Motor -o ring was replaced.Locking system was replaced.Kynar sheath was replaced.The root cause of the reported issue is not determined.A review of the device history record indicated that this lot of product was processed without incident; therefore, there is no evidence of manufacturing anomalies on the paperwork reviewed.At this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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It was reported by the affiliate in (b)(6) that during an unspecified surgical procedure, it was observed that tornado hand piece device did not work that it needed to be serviced.During in-house engineering evaluation, it was determined that the locking system on the device was damaged/defective.The procedure was completed as intended.There was no potential harm was reported and no delays.It was not reported if a spare device was available for use to complete the surgery.There was patient involvement reported.There were no injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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