If additional information should become available, a supplemental medwatch will be submitted accordingly.Udi: (b)(4) incomplete as of this date, the device has not been returned for evaluation; therefore, the reported condition cannot be confirmed and/or duplicated.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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This is report 2 of 2 for the same event.It was reported by the sales rep via phone that during a shoulder repair procedure the customer's gryphon hard bone drill was used and removed from the patient because it was dull.The customer's second gryphon hard bone drill was also dull, but was used to complete the case because there were no alternative devices.There was no patient harm or delay.The sales rep stated that the patient had hard bone.The sales rep was not present for the case and could not provide any additional information.The sales rep could not provide lot numbers for either device.The devices are being returned.There was patient involvement reported.There were no injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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Product complaint #: (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: the complaint device is not being returned, it was discarded by the customer, therefore unavailable for a physical evaluation.Hence, this complaint cannot be confirmed.No further information regarding the technique or instruments used has been provided to determine a root cause for this failure.If any additional information is obtained, this complaint will be re-opened to capture that information.Furthermore, no lot numbers were supplied which precludes conducting a non-conformance search.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4).The lot number is not available.
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