One osseotite® tapered certain® implant 3.25 x 10mm (xifnt3210) was returned for investigation.Visual inspection of the as returned product identified that the implant is damaged and chipped at the collar.The internal drive feature could not be inspected in the current condition, as the removal tool could not be disengaged.The reported event was unconfirmed following inspection, as the reported screw could not be seen in the returned condition.Therefore, based on the evaluation, for the received implant: the device malfunction did occur, as the implant was noted to be damaged.However, the malfunction of the fractured screw is non-verifiable as the screw could not be seen.Thus reported event was unconfirmed following inspection.No device lot number was provided so a device history record review and a complaint history review could not be performed.A singular root cause could not be determined.The following section have been corrected.Product not returned to manufracturer.
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