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The device has not been returned for evaluation however the provided photographic evidence exhibits the reported failure.The manufacturing documents of the device history record have been reviewed with special attention to the manufacturing and inspection of the product.The product released for distribution were found to have met all specifications prior to shipment.This is the only complaint for this lot number and failure mode within the last two years.A two-year review of complaint history revealed there has been 5 complaints, regarding 5 devices, for this family and failure mode.During the same time frame (b)(4) devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be (b)(4).Per the instructions for use, the user is advised the following; these devices should be inspected before use.Visually examine the devices for obvious physical damage such as cracks, broken or distorted parts and broken or significantly bent handle, shaft or connector contacts and to not use if found.Do not bend the malleable shaft more than 60 degrees and to not bend in the no-bend area.Do not bend shaft repeatedly.Bend gently using only the thumb and forefinger.This issue will continue to be monitored through the complaint system to assure patient safety.
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