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Returned for evaluation was an angiographic catheter.A visual examination of the device noted the tip was detached.The tip showed signs of buckling.The device met all manufacturing dimensional measurements for this product.The failure mode of te device is consistent with a guidewire getting caught in the catheter tip.The cause of this snag could not be conclusively determined, nor could the use of the correct guidewire be ascertained.The customer's reported complaint description of "catheter fell apart as the catheter was being prepped for use" was confirmed.Per device evaluation, the failure is consistent with the guidewire getting caught in the tip however it is not definitive and cannot be conclusively determined it is not certain the size guidewire the user used for this event.A review of the device history records was performed for the reported packaging and component lots for any deviations related to the reported defect of the complaint.The review confirms that the lots met all material, assembly, and performance specifications.The instructions for use (ic 444), which is supplied to the end user with this catalog number, contains the following statements: potential adverse effects emboli death warnings: never advance or retract an angiographic catheter or guidewire against resistance.This may result in damage to the vessel, the product, or both.Reshaping of catheter tip is not recommended.Physical damage to the catheter material can result when exposed to heat.Do not leave curved tipped catheters straightened over guidewires for extended periods of time.This will result in failure of the catheter tip to re-form to its intended shape.Always use a guidewire to remove the catheter from the vasculature.Failure to do so may result in damage to the vessel, puncture site, product, or all three.When retracting catheters, great care must be taken to avoid exerting excessive pressure at the groin entry site.Excessive pressure may result in damage to the vessel, the catheter, or both.A review of the angiodynamics complaint system noted no trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Complaint # (b)(4).
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