Our field service engineer replaced the broken user interface holder.The ventilator was returned to the customer and cleared for clinical use after passed functional and safety test per factory specifications.No part was returned and no picture of the broken holder was received.The user interface holder has most probably been exposed to a mechanical force greater than it¿s designed to sustain.The consequence of this kind of mechanical damage is that the panel user interface may get detached and in a worst case falls off the ventilator carrier.It is unknown under which conditions the reported user interface holder broke.The ventilator system was successfully tested for mechanical strength, with a peak acceleration of 15 g, pulse duration 6 ms, and total number of (b)(4) impacts.
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