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| Model Number |
9770001 |
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
12/21/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The device has not been received by the manufacturer, at this time, for evaluation.A lot history review (lhr) review is not possible, as the device is manufactured using a unique serial number and not by lot number.A history review of serial number (b)(4) showed no other similar product complaint(s) from this serial number.Device not received, at this time.
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Event or Problem Description
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It was reported, that the image from the probe is difficult to see when placing a picc.
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Additional Manufacturer Narrative
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The information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.Correction:serial no.The following were reviewed as part of this investigation: patient severity, applicable previous investigation(s), sample (if available), applicable fmea documents, labeling, and applicable manufacture records.Based on a review of this information, the following was concluded: the device was returned to the service facility for evaluation.During evaluation, the reported issue of the image from the probe is difficult to see when placing a picc was unconfirmed.The probe was visually inspected upon receipt and was found to be damaged.Although the probe is functional, the probe has multiple cracks on the nose and body housings.The device was serviced, tested, and returned to the customer.A lot history review (lhr) review is not possible, as the device is manufactured using a unique serial number and not by lot number.A history review of serial number (b)(4) showed no other similar product complaint(s) from this serial number.
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Event or Problem Description
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It was reported, that the image from the probe is difficult to see when placing a picc.
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Search Alerts/Recalls
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