(b)(6).The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per company standard operating procedure since the device manufacture date is greater than one year from the event date.A getinge service territory manager (stm) was dispatched to investigate and observed the customer's reported issue.The stm isolated the issue to the display color driver cable, and reseated and cleaned the video driver board which corrected the problem.Unrelated to the reported issue, the stm replaced the missing top cover concealment, then performed all functional and safety tests per factory specifications and the iabp unit was returned to customer and cleared for clinical use.
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