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If additional information should become available, a supplemental medwatch will be submitted accordingly.Udi: (b)(4).The serial number is currently unavailable.The complaint device is not being returned, therefore is unavailable for a physical evaluation.Furthermore, no lot numbers were supplied which precludes conducting a batch history review or a lot specific search in the complaints handling system.Therefore, we cannot determine what caused the user to experience the reported event; we cannot discern a root cause for the reported failure mode.At this point in time, no corrective action is required and no further action is warranted.This file will remain receptive to any potential forthcoming information received that is pertinent and germane to this issue.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.This report is being filed from the etq complaint management system as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.
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It was reported by the sales rep that during an unspecified surgical procedure of the shoulder, it was observed that the distal tip on the customer's laterjet glenoid 2.9mm drill bit broke inside the patient but did not come off the device.The sales rep confirmed the piece was still attached to the device when removed from the patient's joint space.The surgeon had completed the procedure with the device at the time.There were no patient consequences or delays in the procedure.There was patient involvement reported.There were no injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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