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Pma/510(k) #: k973565.Investigation ¿ evaluation: a review of the complaint history, device history record, drawing, instructions for use (ifu), manufacturing instructions, quality control and specifications of the device, as well as a dimensional verification, visual inspection, and functional test, were conducted during the investigation.Upon visual inspection, no surface damage was found on the device.The needle was not able to be unscrewed by hand, but was able to be removed with channel locks.The threads did not appear damaged.The device dimensions were measured and found to be within specifications.Additionally, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.A review of the device history record showed indicated no non-conformance for this lot.A review of the relevant subassemblies and raw materials found no non-conformances.It should be noted there were no other reported complaints for this lot number.A supplier investigation was requested for the relevant subassembly lots.No non-conformances on the affected lots were found and no root cause could be established due to manufacturing processes or handling by the supplier.The device is shipped with an instructions for use (ifu) which states: ".Upon removal from package, inspect the product to ensure no damage has occurred.".Based on the information provided, the examination of the returned product, and the results of our investigation, the failure is most likely manufacturing related.Appropriate measures have been taken to address this failure mode.The appropriate personnel have been notified and we will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.
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