On (b)(6) 2019, the reported contacted animas alleging that the patient experienced a blood glucose of 40 mg/dl with unsteadiness when standing or walking, tiredness, adrenaline increase, and sweats associated with an alleged inaccurate delivery issue.Reportedly, the patient discontinued pump therapy and did not receive any treatment above and beyond the usual routine of diabetes care and management.During troubleshooting with customer technical support, it was noted that the basal delivery totals in the total daily dose did not match due to a suspend and the customer making changes to the basal program.The basal history matched the active basal program settings.This complaint is being reported because the patient experienced hypoglycemia associated with user error.
|