Catalog Number 66801280 |
Device Problem
Electrical Power Problem (2925)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 12/31/2018 |
Event Type
malfunction
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Event Description
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Device is not holding charge.When the cable is taken out of device, it switches off.The device only seems to be operating when plugged in.Nurse has also tried to use a different charger.
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Manufacturer Narrative
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The device was received at our technical centre for an evaluation.A visual inspection found no issues.The functional evaluation confirmed the reported failure as the main battery was defective.As a result, the battery was replaced and the device was tested again and confirmed to be working within specification.A review of the associated manufacturing assembly records did not identify any issue at the point of manufacture which may have caused or contributed to the issue highlighted by the complainant.In addition it can be confirmed that all finished product specification testing was satisfied at the point of release.
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Event Description
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Device is not charging.When the cable is taken out of device, it switches off.The device only seems to be operating when plugged in.Nurse has also tried to use a different charger.
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Search Alerts/Recalls
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