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If additional information should become available, a supplemental medwatch will be submitted accordingly.(b)(4).The complaint received involves two devices, cord cutter and tissue liberator.Only the complaint device cord cutter is received, but the tissue liberator device is not being returned, therefore unavailable for a physical evaluation.A device history record review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.Our results indicate that this batch of product was processed without incident; therefore, there is no evidence of manufacturing anomalies on the paperwork reviewed.Further, a review into the depuy synthes mitek complaints system revealed no other complaints of any type for this lots of devices that were released to distribution.At this point in time, no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.This report is being filed from the etq complaint management system as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.
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It was reported by the sales rep that the customer¿s tissue liberator broke at the handle and cord cutter was sticking and not releasing when cutting during a shoulder arthroscopy procedure.The case was completed using another like device.There were no adverse patient consequences or delay.There was patient involvement reported.There were no injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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