Date of report: 30jan2019.Date rec¿d by mfr: 22jan2019.The manufacturers field service engineer (fse) performed troubleshooting and confirmed the reported issue.The battery was replaced twice within the last three months along with the power management board.The fse evaluated the device logs and found an error 1124 (battery failure).The fse replaced the internal battery and harness to address the findings.The unit was ran overnight and passed all testing.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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