Model Number 9735602 |
Device Problems
Electrical /Electronic Property Problem (1198); Human-Device Interface Problem (2949)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/30/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Device serial number and udi number, unavailable.The compact fusion system, axiem box, and the emitter were replaced on site.The system then was observed to operate as intended.No parts were received for analysis, as parts were lost in transit.Cause unable to be established.Device manufacturing date is dependent on lot number/serial number, therefore, unavailable.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system.It was reported that the device had an electric shortage from a faulty power cable.This was noticed outside of procedure.There was a spark and burn smell, and it was not possible to turn on the device again.Only the axiem box turned on, but blinked green.The system, axiem box, and emitter were replaced.There was no patient present when this issue was identified.
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Manufacturer Narrative
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Additional information: the system was returned to the manufacturer for analysis.Analysis found that when connected to ac, the computer would not power up.Analysis found that the reported event was related to an electrical issue.This issue was documented in a medtronic navigation hardware anomaly tracking database.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received conflicting information that the axiem box and emitter were not replaced.Follow-up is being conducted.
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Manufacturer Narrative
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The computer was sent to the vendor for analysis.Vendor analysis found that the unit would not power on.It was noted that the unit was run through production process.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information was received.It was reported that the total system had been replaced for the customer including the emitter and axiem box.It was noted that only the compact pc was shipped back because the emitter and instrument box were tested with another working system and they were fine.It was noted that once a replacement pc was received the system would be used as a demo.
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Search Alerts/Recalls
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