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Returned for evaluation was a uniblate device.A visual review of the device noted damage to the tip.The customers complaint description is confirmed for tip damage.Although the complaint description is confirmed, a definitive root cause cannot be determined.When the uniblate device is carded for packaging a protective sleeve is applied.This damage is consistent with the tip having an impact on a hard surface.It is not possible to tell if the damage occurred before packaging or after removal for use.Damage could have been caused by the manufacturer or the end user.This device was built in the manchester georgia facility which is no longer in operation.Employees who built the devices are no longer employed with angiodynamics.A review of the device history records was performed for the reported packaging and component lots for any deviations related to the reported defect of the complaint.The review confirms that the lots met all material, assembly, and performance specifications.The instructions for use, which is supplied to the user with this catalog number, contains the following statements: "verify that the device's temperature sensor is functioning by holding the trocar tip between your sterile, gloved finger and thumb.The temperature reading on the rf generator (temp 5) should increase.If it does not, check connections and try again.Verify that the device's temperature sensor is functioning by holding the trocar tip between your sterile, gloved finger and thumb.Verify position of the device with imaging (e.G., ultrasound, ct).A review of the angiodynamics complaint system noted no adverse trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Complaint reference # (b)(4).
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