Model Number ADVIA 2120I HEMATOLOGY SYSTEM WITH SINGLE ASPIRATE AUTOSAMPLER |
Device Problem
Use of Device Problem (1670)
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Patient Problem
Needle Stick/Puncture (2462)
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Event Date 01/11/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The customer contacted a siemens customer care center and reported that an operator was injured while troubleshooting an error on the advia 2120i hematology system with single aspirate autosampler.A siemens customer service engineer (cse) was dispatched to the customer's site and performed maintenance on the system.The cause of the operator's needlestick injury was related to the operator not following the instructions advised in the advia 120/ 2120/ 2120i hematology system operator's guide.The operator's guide advises operators of these systems to "call siemens service for assistance" when this error is triggered."only siemens service personnels are authorized to take this corrective action." the system is performing according to specifications.No further evaluation of this device is required.
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Event Description
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An operator of an advia 2120i hematology system with single aspirate autosampler sustained a needlestick injury to the finger while troubleshooting an "autosampler-pushpin jammed" error on the system.The operator was injured by the autosampler needle when the operator removed the centering collar.The operator disinfected the affected area, received first aid treatment, and will be tested for infectious diseases [(b)(6)].There are no known reports of adverse health consequences due to the customer sustaining a needlestick injury while troubleshooting error "autosampler-pushpin jammed" on the advia 2120i hematology system with single aspirate autosampler.
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Manufacturer Narrative
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Siemens filed the initial mdr on 30-jan-2019.Additional information (04-feb-2019): the initial mdr indicated that when a siemens customer service engineer (cse) was dispatched to the customer's site, the cse performed maintenance on the system.Siemens is clarifying that the maintenance performed on the system included alignment, calibration and replacement of the single aspirate autosampler (saa).The system is performing according to specifications.No further evaluation of this device is required.
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Search Alerts/Recalls
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