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Model Number 3.4.1.0 |
Device Problems
Computer Software Problem (1112); Data Problem (3196); Patient Data Problem (3197)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 01/10/2019 |
Event Type
malfunction
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Manufacturer Narrative
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A patch was created in version 3.4.3.2 which was release january 12, 2019.All effected clients were upgrade by january 31, 2019.
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Event Description
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Glucommander integration with the electronic medical record (emr) may cause incorrect patient to load.On very rare instances, a system error may cause smartclick requests to overlap and identify the wrong patient for a treatment request.
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Search Alerts/Recalls
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