The access tsh reagent was not returned for evaluation.No hardware errors, flags or other assay issues were reported in conjunction with this incident.A sample of the patient's specimen was sent to the complaint handling unit for investigation.Interference testing was performed using different blockers.The blockers used in the interference testing consist of pool 1 (polymak 33 and hbr-1) and pool 2 (goat, mouse, rabbit and bovine iggs) which are animal derived antibodies.Scavenger alp, a blocker related to alkaline phosphatase, was also tested.Interference antibodies interaction are listed in the limitations section of the tsh instructions for use.This interference testing did not allow to detect interference since none of the blockers used modified the signal.The access tsh reagent was not returned for evaluation.System performance indicators have been passing within specification.The cause of this incident cannot be determined with the available information.(b)(4).
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