Model Number ROSAP00045 |
Device Problem
Defective Component (2292)
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Patient Problem
No Code Available (3191)
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Event Date 01/16/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The device has not been evaluated yet for investigation purpose.Once the evaluation is performed, a follow-up medwatch report will be submitted.(b)(4).
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Event Description
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On (b)(6) 2019 at approximately 10:55am, surgeon received error message impossible to record the point.Check that the distance to the tool is correct, then register the point again while trying to collect the first point (i.E.Top of the forehead) during contactless registration.Surgeon moved distance sensor ((b)(4)) closer to and further from the surface of the skin, but the same error occurred.Field service engineer (fse) restarted registration, but error continued to occur.Fse then unplugged distance sensor, and registration continued normally until manual scanning of the left side of the nose, when a new error message was seen: disconnection of the distance sensor was detected please restart the registration.Fse confirmed bad stability at the robot arm-laser connection, then fixed this connection with tape, and proceeded with registration.Patient was in the room and anesthetized, no incision was made, no clinical consequences, estimated time lost was 30 minutes.
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Manufacturer Narrative
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It was reported that the optical distance sensor (b)(6) lost connection during a seeg case.Dhr review and review of complaint history did not identify any contributory factors to the event.However, the device was returned with the offset plate (b)(6) at medtech montpellier for analysis.An automatic registration was performed at manufacturing side.The test was positive as the device is still functional for its intended purpose during the calibration, registration, verification and navigation steps.However, it was observed that the laser disconnected several times for micro seconds when the wire was moved and twisted the cable.The most probable cause of this malfunction is that the optical distance sensor connection was damaged.
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Event Description
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On (b)(6) 2019 at approximately 10:55am, surgeon received error message impossible to record the point.Check that the distance to the tool is correct, then register the point again while trying to collect the first point (i.E.Top of the forehead) during contactless registration.Surgeon moved distance sensor (b)(6) closer to and further from the surface of the skin, but the same error occurred.Field service engineer (fse) restarted registration, but error continued to occur.Fse then unplugged distance sensor, and registration continued normally until manual scanning of the left side of the nose, when a new error message was seen: disconnection of the distance sensor was detected please restart the registration.Fse confirmed bad stability at the robot arm-laser connection, then fixed this connection with tape, and proceeded with registration.Patient was in the room and anesthetized, no incision was made, no clinical consequences, estimated time lost was 30 minutes.
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Search Alerts/Recalls
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