| Model Number |
MMT-523LNAP |
| Medical Device Problem Code |
Premature Discharge of Battery (1057)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
01/24/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that their insulin pump had unexpected restart.The customer¿s blood glucose level was 129 mg/dl.The customer was assisted with troubleshooting.The customer was reported that the alarm was occurred shortly after inserting a new battery.The customer was reported that the alarm was recurring during normal pump use.The customer was also advised that the insulin pump will be replaced and may continue to wear the pump until replacement arrives.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed unexpected restart error test and displacement test.No unexpected restart error or reset time or date anomaly after change battery noted during testing.
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Search Alerts/Recalls
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