Udi: (b)(4).Complaint sample was not returned to codman; therefore, an evaluation of the device could not be performed.A review of manufacturing records found no discrepancies when the device was released.The cause(s) of the difficulty reported by the customer could not be determined.If the complaint sample becomes available, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this or similar complaints.At present, we consider this complaint to be closed.
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It was reported that when the surgical pattie product packaging was opened prior to a case starting, there were 11 patties instead of 10.The extra pattie also did not have a thread attached to it.There was no delay in the procedure,the patient was not affected and the situation was remedied by opening another pack from a different batch.
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