The product involved in the complaint was not returned for evaluation/investigation at this time.The customer was phoned four times and emailed twice in an attempt to retrieve the product.Should additional information or the original product be received resulting in new, changed or corrected information, a follow up report will be filed at that time.
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Customer contacted ameda, inc.On (b)(4) 2019 to report an incident that occurred on (b)(6) 2019 after she used the finesse breast pump.She states she completed pumping and exited the room, leaving the ac adapter plugged into the electrical outlet.Her sister found the ac adapter melted after seeing smoke coming from the electrical outlet it was plugged into.Customer reports no injury in this event.She was overnight shipped a finesse breast pump and ac adapter.
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