| Model Number |
MMT-722NAP |
| Medical Device Problem Code |
Failure to Cycle (1142)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
02/04/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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The customer reported via phone call that the insulin pump alarmed compromised force sensor system.The customer¿s blood glucose level was unknown at the time of the incident.Customer reports they were unable to clear the alarm.Customer reports pump did require rewind.Customer not able to complete rewind.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed the displacement test.Device received with motor error alarm during the basic occlusion test due to loose/protruded drive support disk.Unable to perform prime test, excessive no delivery test and occlusion test or verify compromised force sensor system alarm due to motor error alarm.
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Search Alerts/Recalls
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