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Philips has confirmed the reported module damage; the clip that holds the x2 module in place had been broken, which caused the device to drop on the patient's head.The cause of the damaged clip is unknown, and philips product support engineering (pse) has not requested the device for return.A replacement module has been sent to the customer and remains at the customer site.No subsequent calls have been logged for this device/issue, and no further investigation is warranted.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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