Catalog Number 190618 |
Device Problem
Melted (1385)
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Patient Problem
No Patient Involvement (2645)
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Event Date 01/23/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The plant investigation is in process.A supplemental mdr will be submitted upon completion of this activity. .
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Event Description
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A user facility reported a fresenius 2008k2 machine with a melted unspecified component that was found in heat disinfect mode.It was confirmed there was no patient involvement.Due diligence attempts were exhausted, but additional information was not provided.If additional information is provided, a supplemental report will be submitted.
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Manufacturer Narrative
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Plant investigation: no parts were returned to the manufacturer for physical evaluation.A records review was performed on the reported serial number.An investigation of the device manufacturing records was conducted by the manufacturer.There were no non-conformances, or any associated rework identified during the manufacturing process which could be related to the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.It was confirmed that a fresenius mexico technician repaired the machine and returned it to service, and it was confirmed there were no sample parts available for return to the manufacturer.The investigation into the cause of the reported problem was not able to be confirmed.A definitive conclusion regarding the complaint incident cannot be reached without a physical examination of the complaint device.
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Manufacturer Narrative
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Additional information: it was confirmed the machine was repaired and returned to service, and confirmed that there were no samples available for return.
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Search Alerts/Recalls
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