Investigation: bd was able to verify the report of needle retraction failure.Although no samples were received for analysis after analysis of batch history and nonconformities, it was evidenced quality notification of activation failure of the part that due to misalignment of zone # 5, station 5.54.4, caused a damage in the component "grip" and consequent caused the failure confirmation of this complaint.A maintenance order was performed the centralizing of bars and alignment of the pins of station 5.54.4 on (b)(6) 2018.Bd was unable to verify the report of catheter broke/separated.In addition, no records were found that could cause this claim during the analysis of batch history and non-conformities, without samples or photos for analysis.
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