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The device was returned to stryker sustainability solutions for evaluation.Upon visual inspection of the received complaint device, bends were identified in the catheter shaft at 4cm, 6cm, and 7cm from the distal tip.The device inspection revealed that the catheter was unable to meet specification for curve and planarity.A kink was also identified in the catheter shaft 13cm from the distal tip.A review of the dhr supports that the device met all inspection and test criteria prior to release from stryker.The most likely root cause is mishandling subsequent to distribution, including shipping/storage conditions or improper manipulation of the catheter.The instructions for use (ifu) state: do not introduce the tip folded into the guiding sheath.Do not exert excessive pressure during placement of catheter if unknown resistance is encountered.Do not attempt to use the reprocessed ep catheter prior to completely reading and understanding the directions for use.Avoid manual pre-bending of distal curve, as this may damage steering mechanism of steerable catheters.The reported event will continue to be monitored through post-market surveillance.
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