| Medical Device Problem Code |
Contamination (1120)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
01/14/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Medivators field service engineer (fse) reported that while onsite to repair the facility's dsd-201 automated endoscope reprocessor (aer), the facility's incoming water contained a black substance, causing the 0.2 micron internal filter of the aer to turn black.The facility reported changing the filter more frequently due to buildup of the unknown substance.The facility recently reported observing discolored water in the basin of their aer.Medivators has advised the facility to discontinue reprocessing cycles in their aer until the water issue is resolved; however, the facility continues to run their aer.There is potential contamination of the aer and endoscopes due to the black substance in the facility's water.At the time the facility noticed the black substance, the city the facility is located in had been issued a boil water order due to a local water main break.The facility has reportedly collected samples and sent them out for testing.No results have been reported to medivators at this time.Medivators fse has been onsite multiple times and confirmed the aer is operating according to specification and is not the cause of the black foreign substance.The fse has instructed the facility's technicians how to perform a filter change followed by a waterline disinfection (wld) cycle.Medivators is in the process of obtaining water samples from the facility to perform chemical testing.The 0.2 micron nominal internal filter the facility uses in their aer is manufactured by a third-party and is not the same as the 0.2 micron absolute filter recommended by medivators.The facility has reported looking into a new pre-filter system to resolve this issue.There have been no reports of patient harm.Medivators remains in close contact with the facility.This complaint will continue being monitored in medivators complaint handling system.
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Event or Problem Description
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Medivators field service engineer (fse) reported that while onsite to repair the facility's dsd-201 automated endoscope reprocessor (aer), the facility's incoming water contained a black substance, causing the 0.2 micron internal filter of the aer to turn black.The facility reported changing the filter more frequently due to buildup of the unknown substance.The facility recently reported observing discolored water in the basin of their aer.Medivators has advised the facility to discontinue reprocessing cycles in their aer until the water issue is resolved; however, the facility continues to run their aer.There is potential contamination of the aer and endoscopes due to the black substance in the facility's water.
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Search Alerts/Recalls
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