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Hhs/fda form 3500a has been received by cinc on 28-jan-2019.It was reported an ultrathane mac-loc locking loop multipurpose drainage catheter was used for an unknown procedure.While trying to remove the flexible stiffener during the procedure, it became stuck in the catheter and caused the catheter to accordion.The catheter was removed with the stiffener and a new drain was used to complete the procedure.Three reports with the same failure mode have been created to capture mdr's #1820334-2018-03802, 1820334-2019-00275 which is the subject of this report.Additional information regarding these events has been requested, however response from the facility risk manager informed the manufacturer that, ¿i was not able to obtain additional information from the lead or supervisor¿.¿.
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The complaint device was not returned for evaluation.Investigation ¿ evaluation.A review of the complaint history, device history record, drawing, instructions for use (ifu), manufacturing instructions, quality control, trends, and documentation of the device was conducted during the investigation.The complaint device was not returned; therefore, no physical examinations could be performed.However, a similar product failure was investigated and recorded in medwatch report #1820334-2018-03752.This investigation noted heavy deformation of the stiffener but was inconclusive.However, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.A review of the device history record showed one related nonconforming event in which the device was scrapped.It should be noted there is one other reported complaint for this lot number.Based on the information provided, no returned product, and the results of the investigation, a definitive root cause could not be determined.Appropriate measures are being conducted to address this failure mode.The appropriate personnel have been notified.Per the quality engineering risk assessment no further action is required.Cook will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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