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Product complaint #: (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: evaluation statement: the complaint device is not being returned, therefore is unavailable for a physical evaluation.A batch record review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.Our results indicate that this batch of product was processed without incident and therefore there is no internally assignable cause for the reported problem.Further, a review into the depuy mitek complaints system revealed no other complaints of any kind for this lot of devices that were released to distribution.We cannot discern a root cause for the reported failure mode.At this point in time, no corrective action is required and no further action is warranted.However, depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.This report is being filed from the (b)(4) as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.(b)(4).
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It was reported by the affiliate that dr.Xxxx was doing a remplissage procedure using the healix br 3.4 mm anchor and passing suture retrograde with the ideal suture graspers.The first healix br 3.4mm anchor he went to implant and the tip of the anchor snapped just trying to push the anchor through the tissue to get to the bone hole.I suggested we open and use the percannula system to make this procedure and implanting the anchors easier and he agreed so we opened the percannula and implanted a healix br 3.4mm anchor with no issues.We then opened a 30 degree ideal suture grasper and when we had the suture hooked in the retrieval clip and went to pull it through the tissue the clip did not hang on to the stitch and straightened out making the tool unusable.We opened a 15 degree ideal suture grasper to try as he thought that angle might be better anyway and the same thing happened.He realizes the clips on these are fragile, but for that to happen on one pass each was not acceptable to him.We opened one more 15 degree ideal suture grasper, i got him to slow down and listen to my advice and once he had the suture in the grasper to put it in ¿slide¿ mode and gently toggle the tip of the instrument back through the tissue.This technique worked great and we passed the sutures from the healix 3.4 anchor with ease from there on.We then located the stitches in the subacromial space, tied them and completed the repair very nicely.
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