(b)(4).This follow-up report is being submitted to relay additional information.An investigation has been performed, consisting of a documentary review and a product analysis.The complaint sample was evaluated and the reported event could not be confirmed.The returned device was evaluated and was conform.The monomer pouches were punctured by the canulas.However, the top was not well screwed so the vacuum test failed.The review of the device manufacturing quality record indicates that (b)(4) products optipac-s 60 refobacin bone cement r, reference (b)(4), lot number a749b06465 were manufactured on 20 december 2017.The device manufacturing quality record indicates that the released product met all requirements to perform as intended.No non conformity or deviation was observed which could be linked to the event described in the complaint.3 similar complaints have been recorded for optipac-s 60 refobacin bone cement r, batch a749b06465 within one year.The documentary review showed that products were manufactured according to the pre-defined specifications of biomet france.The products analysis did not show any products non conformity, but showed that the top was not well screwed.According to available data, the most probable root cause is a handling error.A summary of the investigation was sent to the complainant conveying zimmer biomet conclusions and asking customer to refer to instructions for use if any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly zimmer biomet will continue to monitor for trends.
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