| Model Number |
15 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
02/04/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Physio-control evaluated the customer's device and was unable to duplicate the reported issue.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.The cause of the reported issue could not be determined.
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Event or Problem Description
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The customer contacted physio-control to report that they were using this device on a patient and when they shocked the patient the device's display went completely black and the device's was not responding.There was a back up device available but it is unknown whether or not that device was used.As a result, defibrillation therapy may have been unavailable, if it was needed.There were no reports of any adverse effects to the patient as a result of the reported issue.Physio-control contacted the customer to request additional information on the patient.No response has been received from the customer.
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Additional Manufacturer Narrative
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Physio downloaded the device's electronic records from the event for review and verified the reported issue.Physio-control has determined that the likely cause of the reported issue was due to a field programmable gate array component (¿fpga¿) on the system pcb assembly.Timing issues in the fpga firmware may intermittently prevent a required system reboot following a defibrillator shock which results in the lockup issue.During the evaluation, the device lockup condition occurred once in every 800 to 1200 defibrillator discharge cycles.New fpga firmware has been created to resolve the timing issues that were identified.Validation testing of the new fpga firmware has confirmed that the updated firmware is effective in correcting intermittent device lockup issue following a defibrillator shock has been corrected.
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Event or Problem Description
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The customer contacted physio-control to report that they were using this device on a patient and when they shocked the patient the device's display went completely black and the device's was not responding.There was a back up device available but it is unknown whether or not that device was used.As a result, defibrillation therapy may have been unavailable, if it was needed.There were no reports of any adverse effects to the patient as a result of the reported issue.Physio-control contacted the customer to request additional information on the patient.No response has been received from the customer.
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Search Alerts/Recalls
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