| Model Number |
97000HS |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
01/26/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Troubleshooting was performed with the customer.Technical support stressed the importance of testing patient samples within the 4-hour window for sample testing after collection per the product insert.Investigation conclusion: the customer's complaint was not replicated during in-house testing with retains of device lot w64711b.No issues with recovery were observed; lot performed properly.Manufacturing batch records for the lot were reviewed, lot met release specifications.Based on the information available, there is no indication of a product deficiency and no corrective action is required.
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Event or Problem Description
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Customer reported discordant results for one patient sample drawn from patient on (b)(6) 2019 at 15:01.Sample tested on tosoh at 15:17 and yielded tni 0.65 and myo 50.9 (ckmb not tested on tosoh).Sample then tested on triage at 15:45 and yielded tni <0.05ng/ml, ckmb 2.4ng/ml and myo 136ng/ml.Sites normal ranges are: triage tni <0.05ng/ml tosoh <0.4 customer stated samples were stored refrigerated for 4 days and retested on both triage and tosoh (testing date of (b)(6) 2019).Triage tni <0.05ng/ml, myo 237 tosoh tni 1.16.Customer stated that the triage meter is backup to the tosoh instrument.Customer stated they did not believe the patient was having a heart attack as suggested by the tosoh instrument.Customer also called tosoh for troubleshooting.Customer could not provide additional patient information.
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Search Alerts/Recalls
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