Customer contacted ameda, inc.On (b)(6) 2019 to report the ameda ac adapter prong broke off where it inserts into the electrical outlet.She was speaking with the ameda parent care representative to report this event.She was instructed to install 6 new aa alkalne batteries into the battery compartment of the purely yours pump base to test pump on battery power.She could then operate the pump on batteries as she waited for the shipment of a replacement ac adapter.While pumping on battery power, user reported the pump suddenly stopped operating and she heard a hissing sound from inside the pump base.Customer looked inside the battery compartment to find some batteries leaking dark fluid.The fluid stayed confined to the compartment.She denied any burn or injury when this event occurred.Customer was overnight shipped a replacement ac adapter and purely yours breast pump base.
|