| Catalog Number |
251721 |
| Medical Device Problem Code |
Device Contamination with Chemical or Other Material (2944)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
02/01/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint # (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: the complaint device was received and inspected.The complaint cannot be confirmed.A visual inspection revealed no hair or any other similar foreign materials that may be perceived as hair on or inside the device which may be observed by the end user upon receiving the device.Given this observation, we cannot discern a root cause for the issue reported by the customer.A non-conformance search was conducted to investigate any defects identified during production that may contribute to the complaint condition.No non-conformance was identified for this part-lot number combination.At this point, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4)-incomplete.The expiration date is unknown.
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Event or Problem Description
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It was reported by the customer via phone that during a shoulder repair procedure, but prior to use on the patient, the customer's ideal suture grasper 30 degree had a long hair inside the device.The case was completed with another like-device with no patient harm or delay.The customer was not present and could not provide any additional information.The device is being returned for evaluation.
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Search Alerts/Recalls
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