| Catalog Number |
08H00-03 |
| Medical Device Problem Codes |
High Test Results (2457); Low Test Results (2458)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
01/28/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A final report will be submitted when the evaluation is complete.Section a.Patient information: no specific patient information was provided.
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Event or Problem Description
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The cell-dyn sapphire analyzer generated a falsely elevated platelet results and low %neutrophil results.Sample id (b)(6) generated platelet results of 21.8, 16.5, 14.9 and 16.62.Additionally, multiple samples generated %neutrophil results less than 2.5%.No impact to patient management was reported.
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Additional Manufacturer Narrative
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Further evaluation of the customer issue included a review of the complaint data, a search for similar complaints, and a review of labeling.Review of the cell-dyn sapphire tracking and trending data did not identify any adverse trends or abnormal complaint activity.Labeling was reviewed and sufficiently addresses the customer's issue.Based on the available information and this investigation, no systemic issue or deficiency of the cell-dyn sapphire analyzer was identified.
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Search Alerts/Recalls
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