| Model Number |
MMT-723LNAP |
| Medical Device Problem Code |
Device Difficult to Program or Calibrate (1496)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
02/22/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump had buttons error.Customer's blood glucose level was unknown.Customer reports buttons error alert.Customer advised to discontinue the use of the insulin pump and revert to back up plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device received with no button response due to corroded keypad traces on esc and act button.No button error alarm during testing.
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Search Alerts/Recalls
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