ALCON RESEARCH, LLC - ALCON PRECISION DEVICE MONARCH III IOL DELIVERY SYSTEM, INJECTOR; LENS, GUIDE, INTRAOCULAR
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Model Number III |
Device Problem
Manufacturing, Packaging or Shipping Problem (2975)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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A sample product was not returned for analysis.There has been no change in criticality for this complaint.A review of the device history records traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.A complaint history examination indicates there were no additional complaints associated with the lot for the reported issue.A root cause has not been identified.Additional information was requested.(b)(4).
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Event Description
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A clinic professor reported that upon receipt of a reusable device handpiece injector, it has been impossible to use.The screw is very hard and the plunger is uneven.It scratches lenses.In comparison to older handpieces purchased in the past, it seems very different.There was no reported patient impact.Additional information was requested.
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Manufacturer Narrative
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One opened handpiece injector was received for the report of "hard to screw, uneven plunger, and scratches on the lens." a visual inspection of the iol handpiece injector was performed and was deemed conforming.A functional thread to barrel engagement check was performed and deemed conforming.Finally, a dimensional plunger position height check was performed and deemed conforming.A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.The injector was manufactured in july 2018.The two photos provided with the complaint file were reviewed.Photo one shows a an injector.Photo two shows the box label with the product item and lot number documented in this complaint file.The evaluation does not confirm the injector was the root cause for the lens scratches, the injector handpiece met specification.The reason for the complaint issue cannot be determined from this evaluation.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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