All instruments subject to the reported event were reprocessed prior to use.A steris service technician arrived onsite following the reported event to inspect the 66" transfer carriage.The technician was informed that prior to his arrival, the user facility's biomed department had inspected the transfer carriage and found that the front bar on the transfer carriage had become damaged.The biomed department replaced the front bar and found the unit to be operational.The technician inspected the transfer carriage, tested the functionality, and found the unit to be operating according to specification.The root cause of the reported event can most likely be attributed to the transfer carriage not being properly locked into the sterilizer's docking station by user facility personnel.While onsite, the technician counseled user facility personnel on the proper use and maintenance of the transfer carriage specifically, ensuring the transfer carriage is properly locked into the docking station of the sterilizer.No additional issues have been reported.
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