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An investigation could not be performed because no device was returned, and it is unclear what stock number might have caused the problem as multiple devices were reported in the event.The product lot number was not identified; therefore, the device history records were not reviewed.It is unclear which stock number might have caused the problem, therefore complaint rate and review of the risk file were not performed.The failure root cause cannot be determined due to no device being returned.If further information is obtained that might add value to the contents of the investigation report, an additional follow-up report will be submitted.Multiple mdr reports were filed for this event, please see associated report: mdr: 9610905-2019-00071; 9610905-2019-00073; and 9610905-2019-00074.
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