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Age/date of birth: unknown, information not provided.Gender/sex: unknown, information not provided.If implanted, give date: not applicable, as the lens was inserted and removed.If explanted, give date: not applicable, as the lens was inserted and removed.Device evaluation: the product was not returned to the manufacturing site.Therefore, product testing could not be performed and the customer¿s reported complaint could not be verified.The search revealed that 2 other complaints have been received for this production order number.Based on the records review, historical complaint review and non-conformance/capa review, there is no indication of a product malfunction.Manufacturing records review: the manufacturing records for the product was reviewed.The product was manufactured and released according to specification.Labeling review: the directions for use (dfu) was reviewed.The dfu adequately provides instructions and precautions along with warnings for the proper use and handling of the device.As a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc has been submitted.
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It was reported that the haptic of an intraocular lens was broken when inserting into the patient's operative eye.Therefore, it was removed and replaced with a back up lens of the same model and diopter.Reportedly, there was no incision enlargement or sutures used, but a vitrectomy, was performed.There was no patient injury or complications.No additional information was provided.
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