Spontaneous call from patient, stating that two of her cadd-legacy pumps (serial numbers unk) for iv remodulin both had the same error message (patient still has another pump infusing; no interruption in therapy): "no disposable, pump won't run".Informed patient that it might be a possible defective cassette, and to try a new cassette to see if she has any further issues.Most likely patient did not save cassette.Patient did not call back after several hours.Did the reported product fault occur while in use with a patient? no.Did the product issue cause or contribute to patient or clinical injury? no.Is the actual device is available to be returned for investigation - single isolated incident.Not replaced.Patient has more.Reported to (b)(6) by: patient/caregiver.
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