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This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: bur broke.Probable root cause: design, inadequate instrument design for usage, process, instrument manufactured out of specification, application, user not applying forces correctly on instrument, user applying excessive force on instrument, user does not size reamer/dilator correctly for graft and/or fixation selected, use past expected device lifetime.The reported failure mode will be monitored for future reoccurrence.The device manufacturer date is not known.
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