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Investigation/evaluation: reviews of the complaint history, device history record, documentation, drawing, manufacturer¿s instructions, quality control, specifications, and a visual inspection of the returned device were conducted during the investigation.The visual inspection of the returned package confirmed that one used crosscath support catheter was returned for investigation.No perforations were noted along the shaft of the device.The catheter did not leak when water was injected with a luer lock syringe.When a.014 wire guide was entered through the proximal hub, no resistance was felt and the wire advanced through the tip.Additionally, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.A review of the device history record showed one nonconformance which could contribute to this failure mode.This nonconformance was for distal end shaft damage.While this could potentially be related to the reported failure, it should be noted that the affected units were scrapped and not replaced prior to order completion.It should also be noted there were no other reported complaints for this lot number.Furthermore, reviews of the manufacturer¿s instructions, drawing, quality control procedures were conducted, and no gaps were discovered.With these reviews, cook has confirmed that appropriate measurements are in place to prevent the reported failure mode.Based on the information provided and the examination of the returned product, investigation has concluded that a cause for the event could not be established as the returned device did not present with the reported failure mode.We will continue our monitoring of similar complaints and have notified the appropriate personnel of this event.Per the quality engineering risk assessment no further action is required.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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