| Model Number |
AC*T DIFF 2 |
| Medical Device Problem Code |
Output Problem (3005)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
02/14/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The field service engineer (fse) could not identify a malfunction with instrument or the parts that would cause the reported issue.All voltages and pressures were within specification.The fse replaced the hgb lamp and sweep flow coil as a precaution for the reported issue.The diluent and waste filter were also replaced.The fse performed instrument calibration which passed and also performed instrument to instrument verification of parameters to confirm the instrument was running properly.With the information available, the reported event could not be confirmed.In an abundance of caution beckman coulter is submitting an mdr report for this event.Bec internal identifier - (b)(4).
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Event or Problem Description
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The customer reported erratic hemoglobin (hgb) and platelet (plt) results for patient samples on their ac*t diff 2 instrument.Results would not reproduce on patients.There were no results reported outside of the lab.Customer is not aware of any impact to patient treatment as a result of this event.Patient data has been requested but not provided.
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Search Alerts/Recalls
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