It was reported by the registered nurse (rn) that the, touchscreen of the intra-aortic balloon pump (iabp) was frozen.
The clinical support specialist (css) had the rn verify that the touchscreen was unlocked, and the staff attempted to lock and unlock multiple times with no change.
The hard keys are still functioning, and the pump is pumping without interruption.
The css had the rn change the ratio, use the cursor, the hard keys are working but no change is reflected on the screen.
The rn power reset the pump with no change in frozen screen.
As a result, the pump was swapped out for another.
There was a report of patient death.
The rn reported that the patient had an ejection fraction of 12% and was not a surgical candidate.
The device did not cause or contribute to the patient's death.
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